FAQ

  • We typically require 2 to 4 fittings to ensure the perfect fit and make any necessary alterations. The first fitting takes place 12 weeks before your wedding date to assess the dress’s fit and note any adjustments needed. You can expect one to three interim fittings, depending on the complexity of alterations required. The final pick-up is scheduled to take place once all alterations are complete, ensuring the dress is ready 1-2 weeks before your wedding event.

    For your convenience, if you’d like to book in advance, you can do so by clicking this link . Our goal is to make sure your wedding dress fits flawlessly and makes you feel stunning on your special day. The number of fittings may vary based on individual preferences and dress design, but rest assured, our team is dedicated to providing the best possible fit for you.

  • Need your project completed faster? Our priority service option ensures dedicated attention to meet tight deadlines without compromising on craftsmanship. With an additional charge covering overtime, we’ll meticulously tailor your garment to perfection, precisely timed for your special event. The fee itself is a percentage of your invoice and dependant on the timeframe required and our workload. A confirmation of what % it is will be texted upon confirmation of your appointment

  • To book a fitting, follow these steps:

    1. Use the link provided: BOOK AN APPOINTMENT

    2. Click on the link to access our online booking platform.

    3. Once on the booking page, you will find a list of available services, including fitting appointments.

    4. Select the fitting service that corresponds to your needs (e.g., wedding dress fitting).

    5. Choose a suitable date and time from the available options.

    6. Provide your contact information, including name, email address, and phone number.

    7. Review your booking details to ensure accuracy.

    8. Confirm your appointment by clicking the appropriate button or link.

    9. You will receive a confirmation email or notification with the appointment details.

    If you encounter any issues during the booking process or have specific inquiries, feel free to contact our customer support team by clicking our chat button on our home page. We look forward to assisting you in finding the perfect fit for your special day!

  • Once your garment is ready for pick-up or fitting, we will promptly notify you via email. As a studio, we take great care in managing our alteration process efficiently to accommodate different event dates and deadlines effectively.

    We work on a triage system, giving priority to garments based on their event date to ensure timely completion. Rest assured that we strive to deliver your perfectly altered garment in a timely manner, so you can focus on other aspects of your special occasion.

    At our studio, we value open communication with our clients. If you have any inquiries or require updates during the alteration process, you are more than welcome to reach out to us. We make it easy for you to connect with us through various channels, such as email or our chat option.

    Your satisfaction and peace of mind are of utmost importance to us, and we are dedicated to providing a seamless and stress-free alteration experience. We look forward to assisting you in achieving the perfect fit for your garment, ensuring you look and feel absolutely stunning on your big day or special event.

    We alter the garments in a triage system, and according to event date.

    If you have any enquiries in the interim feel free to contact us (the chat icon is the easiest). We be able to let you know the date that we’re aiming to have it ready for.

  • Yes, we do take body measurements for online orders. It’s a straightforward process – simply bring in the list of measurements required, or even show us the link on your phone, and we will take the specific measurements needed for the individual site you are ordering from. In case the list of measurements is not provided, just let us know, and we will gladly furnish you with a comprehensive list that covers any order site you use.

    To schedule a measurement appointment, you can select ‘body measurement’ when you book your fitting. This way, we can ensure that your garment will be tailor-made to your exact specifications, providing you with the perfect fit and ensuring your complete satisfaction with your online order

  • Once your garment is ready for pick-up or fitting, we will promptly notify you via email. As a studio, we take great care in managing our alteration process efficiently to accommodate different event dates and deadlines effectively.

    We work on a triage system, giving priority to garments based on their event date to ensure timely completion. Rest assured that we strive to deliver your perfectly altered garment in a timely manner, so you can focus on other aspects of your special occasion.

    At our studio, we value open communication with our clients. If you have any inquiries or require updates during the alteration process, you are more than welcome to reach out to us. We make it easy for you to connect with us through various channels, such as email or our chat option.

    Your satisfaction and peace of mind are of utmost importance to us, and we are dedicated to providing a seamless and stress-free alteration experience. We look forward to assisting you in achieving the perfect fit for your garment, ensuring you look and feel absolutely stunning on your big day or special event.

    We alter the garments in a triage system, and according to event date.

    If you have any enquiries in the interim feel free to contact us (the chat icon is the easiest). We be able to let you know the date that we’re aiming to have it ready for.